How Fast Do Results Actually Come Back?
For healthcare organizations and professionals (B2B) · Physician-led · Updated 2026-07-12 · CLIA #45D2048957 · CAP #8722734
An SLA, not a slogan. Cutoffs, pickup windows and turnaround, stated explicitly.CLIA #45D2048957 · CAP #8722734 · Same-day results · Walk-ins welcome
It depends on the test, and any laboratory that gives you a single number for everything is simplifying to win business. Molecular PCR: same day — sample by 1:00 PM, result at 4:30 PM; STAT approximately 2 hours. Definitive LC-MS/MS toxicology: a defined turnaround we commit to in writing, driven by batch chemistry, confirmation workflow and courier schedule.
What we commit to
| Component | Commitment |
|---|---|
| Courier pickup | Scheduled route, agreed with your practice |
| Accessioning cutoff | Stated, so you know what makes today's run |
| Molecular PCR | Same day; STAT ~2 hours |
| LC-MS/MS confirmation | Defined SLA — we will put it in the agreement |
| Result delivery | Provider portal; EMR/LIS interface — details |
| Critical / unexpected findings | Escalation path agreed in advance |
Turnaround is a logistics problem before it is an analytical one. Most delay lives in transport and accessioning, not in the instrument — which is why we discuss your route before we discuss our chemistry.
Compliance. No payment for referrals, no revenue sharing, no inducements. Testing is performed on the basis of medical necessity and a physician order, at fair market value, consistent with the Anti-Kickback Statute and the Stark Law.
FAQ
- Can you support same-day courier pickup?
- We will map your route with you and commit to a schedule.
- What if a specimen arrives after cutoff?
- It runs in the next batch. We will tell you that plainly rather than quietly miss an SLA.
- How are critical results handled?
- Through an escalation path agreed with your practice in advance.
- How do we start?
- Call (713) 266-0808 or open an account via the portal.